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Service Duration
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Provided Support
- Phone Support
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Advanced Options
16079
Cisco
5531
HPE
2722
Lenovo
1903
HP
1205
Fortinet
983
Zebra
413
SonicWall
411
APC
299
Extreme Networks
290
Dell
219
Veritas
133
Apple
114
Datalogic
90
Eaton
76
Microsoft
71
Red Hat
59
Datto
57
Veeam
43
Epson
42
Acronis
41
CyberPower
41
McAfee
25
ASUS
19
Vertiv
15
Logitech
13
DJI
12
Jabra
7
Kyocera
6
Ergotron
5
Cambium
3
Samsung
3
SMART Technologies
3
Dynabook
2
Canon
2
Ivanti
2
Synology
1
HoneyWell
1
QNAP
1
Toshiba
6750
$0 - $300
6317
$300 - $800
6020
$800 - $2000
5949
$2000 - $5500
5906
$5500+
25992
Service
4524
Warranty
6905
1 Year
5387
3 Year
3009
5 Year
1823
4 Year
1052
2 Year
78
36 Month
73
24 Month
69
7 Year
57
1 Month
32
1 Incident
27
12 Month
24
48 Month
21
6 Year
10
1 Year / 1 Incident
6
2 Year / 4 Incident (Including 2 for Flyaway Coverage)
5
1 Day
5
60 Month
4
1 Year / 2 Incident (Including 1 For Flyaway Coverage)
3
21 Month
2
2 Year / 4 Incident
2
3 Day
2
3 Hour
2
7 Day
1
1 Hour
1
1 Year / 10 Incident
1
1 Year / 2 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
3 Year / 3 Incident
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
18110
Phone Support
12210
Parts Replacement
11321
Replacement
9534
Web Knowledge Base Access
8489
New Releases Update
7292
Repair
2407
Diagnosis
2326
Software Update
2305
Web Support
2201
Remote Diagnosis
2013
Software Upgrade
1727
Email Support
1205
Defective Media Retention
989
Software Support
761
Accidental Damage Protection
727
Software Maintenance
605
Installation
596
Knowledge Base Access
591
Hardware Support
442
Visual Remote Guidance
440
Online Training
377
Intrusion Definition Update
365
Live Chat
325
Hardware Maintenance
322
Troubleshooting
319
Commissioning
300
Reporting
284
Online Return Material Authorization (RMA)
264
Escalation Support
232
Online Support Tools Access
227
Configuration
217
Comprehensive Defective Material Retention
209
Customer Dashboard
204
Remote Monitoring
199
Logistics
157
Consulting
155
Case Management
141
Remote Technical Support
114
Cleaning
112
URL Database Update
112
Virus Definitions Update
111
Email Database Update
109
Comprehensive Coverage
106
Escalation Management
104
Security Update
101
Firmware Updates
99
Travel Expense Coverage
95
Firmware Upgrade
92
Training
75
Fax-On-Demand
10112
On-site
3651
Service Depot
561
Carry-in
14
Carry-in/Service Depot
6
On-site/Service Depot
5
Carry-in/On-site